What happens if a driver does not have a preference for a towing company?

When a driver does not express a preference for a specific towing company, a company is selected from the "no preference" tow company list. This list is established to ensure that drivers receive services promptly and fairly, particularly in situations where time is of the essence, such as during an accident or breakdown. Utilizing a designated "no preference" list helps maintain an orderly system for dispatching tow services, ensuring that all companies on the list are regularly utilized and that no single company gets an unfair advantage. This approach also helps dispatchers manage time efficiently and provide the necessary assistance to drivers without delays that could occur if drivers were to wait until they could choose.